Last updated: September 28, 2026
Equipment is eligible for a 7-day return window for faulty or damaged items.
Consumables may be returned within 48 hours of delivery, provided they remain unopened.
Approved refunds are processed in NGN (Nigerian Naira) within 5-7 business days.
For returns and refunds inquiries:
Important: This policy is designed to ensure the health and safety of all our customers while providing fair return options. We reserve the right to refuse returns that don't meet our policy requirements.