+234 803 516 1651, +234 706 886 6864, +234 815 278 0300

Returns & Refunds Policy

Last updated: September 28, 2026

Equipment

Equipment is eligible for a 7-day return window for faulty or damaged items.

Consumables

Consumables may be returned within 48 hours of delivery, provided they remain unopened.

Refunds

Approved refunds are processed in NGN (Nigerian Naira) within 5-7 business days.

Contact Information

For returns and refunds inquiries:

  • Address: Pearl and Purity Plaza, No. 57 Jeddo Road, Okpe LGA, Delta State, Nigeria.
  • Phone: +234 803 516 1651
  • Email: wedexhealthcareservices@gmail.com
  • Support Hours: Mon - Sat, 8am - 6pm

Important: This policy is designed to ensure the health and safety of all our customers while providing fair return options. We reserve the right to refuse returns that don't meet our policy requirements.